I ripped the wrapping paper off the box, pulled the cardboard lid off and suddenly found myself grasping for breath. We've all had that moment haven't we? You open a Christmas present only to find something awful inside. Maybe it was an ugly hand-knit sweater, or maybe it was a cheesy christian movie. In that split second you have to take the disappointment you feel inside and somehow turn it into a smile before it hits your face. It's a tough thing to do, and few people succeed. You might want to start practising now.